Shipping policy
Effective Date: July 2026
Thank you for shopping with EXTLEXY.
Processing Time
Orders are processed within:
2–5 Business Days
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery:
7–20 Business Days
Delivery times may vary depending on:
- Destination
- Customs inspections
- Weather
- Shipping carrier performance
Tracking
Tracking information will be emailed once your order has shipped.
Please allow up to 72 hours for tracking updates.
Shipping Address
Customers are responsible for entering the correct shipping address.
We cannot guarantee changes once an order has entered processing.
Customs & Duties
International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.
These fees are not included in our product prices.
Delays
While we work hard to deliver orders on time, EXTLEXY cannot guarantee exact delivery dates.
Unexpected delays may occur beyond our control.
Lost Packages
If your package is lost during transit, contact us and we'll investigate with the carrier.