Shipping policy

Effective Date: July 2026

Thank you for shopping with EXTLEXY.

Processing Time

Orders are processed within:

2–5 Business Days

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery:

7–20 Business Days

Delivery times may vary depending on:

  • Destination
  • Customs inspections
  • Weather
  • Shipping carrier performance

Tracking

Tracking information will be emailed once your order has shipped.

Please allow up to 72 hours for tracking updates.

Shipping Address

Customers are responsible for entering the correct shipping address.

We cannot guarantee changes once an order has entered processing.

Customs & Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

These fees are not included in our product prices.

Delays

While we work hard to deliver orders on time, EXTLEXY cannot guarantee exact delivery dates.

Unexpected delays may occur beyond our control.

Lost Packages

If your package is lost during transit, contact us and we'll investigate with the carrier.